Privacy Policy

1. Overview & Commitment

At Sambomatic School Management System, we believe transparency is the foundation of trust. We are dedicated to providing a secure digital ecosystem for educational institutions. This document outlines our data architecture and the strictly governed ways we handle the information entrusted to us by schools, educators, and families.

2. Information Lifecycle

Our platform functions as an administrative engine, processing several tiers of institutional and personal data:

• Academic Profiling: Performance metrics, grading history, and attendance.
• Contact Registry: Guardian names and verified mobile numbers.
• Financial Ledger: Transaction hashes, receipts, and fee schedules.
• System Telemetry: Anonymized interaction logs for performance tuning.

3. WhatsApp Ecosystem

To facilitate this, our system interacts with Meta's global infrastructure to deliver:

• Instant Grade Reports: Real-time results delivered to registered parent numbers.
• Digital Receipts: Verified payment acknowledgments sent immediately upon checkout.
• School Broadcasts: Essential institutional updates and emergency alerts.

4. Security Architecture

Your data security is not a feature; it is our primary directive. Our multi-tenant infrastructure employs:

• Logical Isolation: Every school operates in its own protected database schema.
• TLS 1.3 Encryption: All data in motion is guarded by industry-leading protocols.
• Zero-Sales Policy: We never have, and never will, monetize personal data via third-party ads.

5. Control & Sovereignty

Institutions and users retain full control over their digital footprint:

• Audit Rights: Schools can request a data transparency audit report.
• Opt-Out: Digital notifications can be toggled per-student by administration.
• Correction: Seamless data updating via the institutional management console.

6. Connect with Us

Our Privacy Engineering Team is here to address your concerns regarding our data practices.